Summary Buying auto insurance is not something that people look forward to doing. It is not a fun or exciting activity, but rather a serious necessity. The act of shopping for car insurance can be difficult and confusing. Having to compare all the different insurance companies’ quotes and trying to find a plan that works best for you and that you can afford can be frustrating and is usually time consuming. Progressive, a home and auto insurance company set out to humanize insurance and make buying insurance a simpler, more enjoyable process. In 2008 Progressive started a new TV-ad campaign centered around the “Superstore”. Showcased were clean, simple and open market places where people could go buy insurance and get the help they needed from the knowledgeable and helpful staff like Flo. …show more content…
Her comedic and personable character was something that consumers enjoyed and could relate to. The company quickly capitalized on the Flo’s fame and made her the companies spokesperson and used her to connect and interact with the people. After 8 years and over 100 different television ads, Flo is still going strong as the company’s spokesperson. The company has kept her character relevant for so long by constantly adapting the way they market her and the company and by focusing on making her character relatable to the average person. Progressive spends over 500 million dollars yearly on marketing efforts to increase brand recognition and equity and the company’s CEO, Glenn Renwick, has described Flo as ‘essential’ to the company’s efforts. Digital advertisement and social media has been a large part of the company’s marketing strategy and Flo has been a large part of it. With almost 50,00 follows on twitter and over 4.9 million likes on twitter, the character has a significantly audience and therefore has created a channel that the company can use to bring new content to consumers and to interact directly and offer immediate feedback to their wants, needs, questions and
GEICO, the Government Employees Insurance Company, and Esurance Insurance Services, Inc are two auto insurance based in the United States. In their advertisement, GEICO features a piglet, Maxwell, attempting to obtain a driver’s license from a snarky old clerk using the insurance information on his phone. On the other hand, Esurance depicts an elderly woman, Beatrice, in the process of showing her friends her “wall”when, in good faith, her friends corrects her, causing Beatrice to “unfriend” her. GEICO and Esurance, in attempts of persuasion, use pathos, ethos, and logos to sell their product
Through the use of a celebrity endorsement, Progressive gains the trust of the audience before even having to mention anything about their company. Many view celebrities as a credible source, so with the use of Michael Buffer in their commercial, Progressive is reaching a wider variety of potential customers. If a viewer wasn’t necessarily interested in the company before and then see an influential celebrity supporting the company, it may be powerful enough for the viewer to consider the use of the company and their
Besides the product and geographical focus, Progressive also emphasizes on strengthening the relationship with the over 14,000 agents to distribute its products and services. By discipline pricing, Progressive demands adequate rates to achieve underwriting profitability and is willing to forego volume if necessary to achieve profit objectives. It is committed to set individual rates more accurately than the competitors. In addition, they will promptly respond to claims reported by local claim adjusters, which deliver effective control of the claim resolution process.
The United States require every driver to have car insurance in order to drive legally in the United States. The problem, however, is choosing the right one. Two of the major companies today are Allstate and State Farm. In the Allstate commercial, a man portrays “Mayhem” to show drivers the risks they experience while driving on the road. The man says he is modeling a blind spot, explaining that drivers may not see what hides in them, resulting in an accident. In the State Farm commercial, two situations are on display, one of which a teenage girl getting her first car, and the other a grown man getting his car broken into, demonstrating that State Farm is there for everyone. To endorse their product effectively, both of these brands apply pathos, ethos, and logos to their commercials.
Audience: Australians with a car not knowing the difference between all the car insurance companies
The target audience for this commercial is car owners. If you are too young to own a car, an insurance agency advertising car insurance will not interest you. A person who does not own a car might get a kick out of the humor in the commercial but will not bother thinking about the commercial much further.
The Progressive culture has historically tried to emphasize the client with a “Fast, Fair, Better” mantra. A review of the change in vision shows that it has been changed significantly in the recent past from a long winded mission like statement as shown in Progressive (2016a) to a simple and clean “Become consumers’ number one choice and destination for auto and other insurance” as shown in
“If you want to save 15% or more on car insurance you switch to Geico (it’s what you do).”
Today, advertising is as much a part of our lives as breathing. Whether we’re driving, listening to the radio, or watching T.V we are constantly being bombarded by thousands of companies telling us why we should buy their products or services. Some advertisements prove to be effective, while others can be easily dismissed. One very popular industry in advertisement is auto insurance. Every year companies like Geico, State Farm, and All State invest millions of dollars, hoping to convince audiences that their service is better than their competitors. Because auto insurance is a requirement for every single individual who owns a vehicle it is a very competitive market where various ad campaigns can be found. State Farm stands out amongst
In conclusion, car insurance is not just another thing that you need to buy just because it is the law. Car insurance can be helpful in the most unexpected situation that will ever happen. GEICO tries to tell us this by basically using a metaphor. That they can be your friend when you need them the most. Just like a real life friend, but they use squirrels and a station wagon to get this point across. I hope by the time that you read this last sentence that you will understand this commercial better now. The way that I do, maybe you might even laugh a little bit like I
While choosing a representative to speak to an item, advertisers can either pick a big name or make a representative. An advertiser who makes spokespersons can control their improvement by giving them qualities that are both compelling with the intended interest group and compatible with alluring attributes of the embraced item. Made spokespersons can be genuine individuals assuming a part, or they can be fanciful individuals. One of the most established nonexistent spokespersons is Betty Crocker. Made in 1921 by General Foods, she has persistently served the part of the primary woman of preparing. Figure 1 indicates how she has changed after some time. Other understood made spokespersons are the Pillsbury Dough Boy, the McDonald's comedian,
Geico Insurance has expanded its product base to include home insurance, commercial insurance, atv and motorcycle insurance, boat insurance, and umbrella policies to its customers still with the direct selling concept. As technology has evolved, so has Geico Insurance to make sure its products and services are meeting the needs of the consumers. In addition to offering a multitude of insurance products, Geico has expanded its services to its customers with new features such as online claim filing, applications for mobile phones, and online quotes. The variety of products and services reaches out to a large target group ensuring Geico Insurance has a product to meet most all consumers’ needs.
Nowadays, having insurance is a ‘nice thing’ to carry in case of emergency. In the U.S, most people should have at least one type of insurance. As for auto insurance, the law requires drivers to carry insurance when driving. Because of this need, the constant demand for having insurance drives many firms competing in this saturated market. In this analysis, the focus attempts to show GEICO Insurance promotional strategy in communicating its products and services to the market and identifies the effective ways in growing the brand-awareness.
Recently, insurers introduced online insurance policies. This got a wide spread acceptance from many clients in that it is quick, easy and convenient. It is also cheaper in that a person doesn’t have to travel
Changes in tax laws, government benefit programs, and other State and Federal regulations can affect the insurance needs of clients and how agents conduct business (Abraham & Herman, 1998). Courses in psychology, sociology, and public speaking can prove useful in improving sales techniques (Abraham & Herman, 1998). The use of computers to provide instantaneous information on a wide variety of financial products has greatly improved agents’ and brokers’ efficiency and enabled them to devote more time to clients’ needs (Abraham & Herman, 1998).