Red Lobster – Altering Perception through Improved Positioning
Given the changes in Red Lobster’s strategy over the past few years and the surprising ability to attract new, “experiential” customers, it our recommendation that they modify their strategy to focus on pursuing this type of clientele. We will go into further detail momentarily; however, the reason for focusing on the experiential customer group is that Red Lobster has the opportunity to increase revenue and net operating income at each restaurant by 20% or more. Granted, these are enormous gains and it will take a few years to realize their full potential, but for the reasons laid out below, we believe these gains are a realistic possibility.
Red Lobster’s positioning has
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Together, they developed a new menu around freshness. Next, “wood-fire grilling” was introduced, as research showed it was the most preferred way of cooking seafood. This was a very effective way of repositioning the brand, as it helped to shift perceptions away from the fried foods of the past to the new fresh preparation methods. Furthermore, “grill masters” were introduced, and the position quickly became the most prestigious job in the restaurant. This was also highly effective, as it added a higher quality feel to the food, and served a dual purpose as the centerpiece of the marketing plan in 2011. In addition, a fresh fish menu was provided to consumers, separate from the main menu, which highlighted the daily catch. Finally, select ingredients were upgraded and restaurant locations were remodeled in order to strengthen the perception of top quality and freshness, while appealing to consumers other senses.
The current Red Lobster advertisements have come a long way from the “all you can eat snow crab legs” disaster in 2003. As shown in exhibit nine, television ads in 2008 focused on the new wood fire grilling method of cooking and fresh fish. More recently in 2011, the “sea food differently” campaign has featured a grill master as the star of the commercial, explaining how they carefully prepare the food while emphasizing the pride they take in their jobs. These new
The restaurants setting is aesthetically pleasing and uniquely from other traditional fast-food restaurants. The restaurants’ food preparation area was equipped with stoves and grills, pots and pans, cutting knives, wire whisks, walk-in refrigerator and other kitchen utensils. Besides, the company support systems and functions include distribution centers, quality assurance department, training and risk management department, accounting and finance, internal team of real estate managers, administrative and general management. All of these let the company to maintain the daily operation and run the business
Since Red Lobster offers good quality seafood, the consumer promotion will be through direct mail informing them of our promotion going on in house. Each month, birthday gift cards will be sent out to our subscribers "Fresh Catch Club", who provided us with information about their birthday and other general information. The gift card will have a special offer of 10% o of their purchase online or at any Red Lobster with in your area. This method will be very effective because it will show the consumer that we care about them. This will also invite the consumer to visit their webpage or enjoy a dine-in experience where their brand can be appreciated with a full customer service experience and the delicious new dishes offered.
Some challenges Red Lobster is faced with is Lack of unit magnification. Red Lobster has more than 700 restaurants nationwide With traffic declining, Red Lobster will have to fixate on fortifying the core business before it can expand. Another challenge is Declining margins, Red Lobster's profit margin is the worst in years because of declining traffic and higher operating costs, Red Lobster's margins are significantly lower than competitors like Buffalo Wild Wings and Cheesecake Factory. And Lastly Commodity prices. Shrimp prices have dramatically increased to unprecedented rates because of production issues overseas. Prices for white shrimp, one of Red Lobster's core menu items, soared 50%. While the prices are expected to ease up soon, Red
There was once a man who's job was to be a clown and attend parties to make people laugh. He would get paid with 2 pounds of lobster. Then one day we had so much lobster in his apartment that he decided to eat it all and so he did by cooking many lobster foods. But the upcoming day he wasn't feeling good and so he reported late for work, and had the day off. He then quit his job. Suddenly he collapsed in his apartment bedroom and then woke up after 48 hours and went to the bathroom to take a bath. Then all of the sudden he noticed he had a lobster head, thick armor like a lobster and could breath under water, and so he decided to become a vigilante and fight crime. And so he decided to make a name for himself he decided to call himself, Clobster.
As discussed in section 3.1, the lobster industry began enjoying larger harvests in the mid-20th century as a result of improved conservation efforts. Unfortunately, the few existing lobster dealers exploited this opportunity engage in opportunism by fixing prices - high bait costs and low catch payment. They were able to accomplish this due to the asset specificity of the capital needed by the lobstermen, specifically bait and equipment and the nature of the lobster pound infrastructure. Lobstermen were paid a very small amount, approximately twenty-five cents per pound, and the full price for bait despite bulk and regular purchases.
The fact that I could live off of boiled seafood and margaritas for the rest of my life is pretty interesting. I literally crave crawfish, shrimp, clams, oyster, crab legs and just about any other seafood you can think of at least once a day. There is never a time when boiled seafood isn't the best choice of things to eat, even a first date. I have no shame in my game to eat some good ole messy boiled seafood in front of that hot guy. When its crawfish season I probably eat them about 50 times within the season, and when they are out of season I keep crab and seafood boil seasoning in my cabinet and if I have an instant craving I just might be the person you licks their finger and dips it in the seasoning just to get the
My family and I went to eat at Red Lobster when I was ten years old, but you would never believe what my brother MJ attempted to do to my Uncle BJ. The day this happened was probably the best day with my family. I had never seen us laugh so loudly. We were all laughing in chuckles. Then MJ was trying to date my uncle's girlfriend Catelyn. MJ is younger than I am. MJ would not let her look at my uncle. He was seven years old at the time. He was the most hilarious seven year old I have ever known. Catelyn was twenty-two years old. MJ was telling her how to eat. He told her she had to peel the skin off the chicken. Because he thought it was not good for her. MJ did not have any money at the time, but he told Catelyn that she did not have to worry
When someone thinks of a “Sushi and Grill,” what may pop into mind is a mysterious, steamy, earthy environment with fish heads staring at you from butcher paper on every counter, causing you to almost openly question the quality of the food you’re eating. However, the (slightly rude) stereotype does not hold true for a modern, upstanding restaurant like Ponzu. When you walk into the
Due to economic downturn the strength of the buyers’ power has increased as the industry looks to gain consumers with pricing strategies much like those of McDonald’s “Value Menu” and combination meals even though the cost of commodities have gone up (James, 2010). Customers of QSRs are looking for quality food without high costs. While Chipotle does not have a value menu or offer any type of combination meal much of their success is due to the fact that the customers are willing to pay a higher cost for higher-quality (Chipotle, 2010).
“Here at Red Lobster we’re passionate about serving our guests great seafood. It’s why we go the extra mile to bring you the best dining experience possible. Our fishermen take pride in catching only the highest quality seafood, and the freshest fish. Our grill master’s expertly perfect flavors, cooking seafood and steak over a wood fire grill. And our servers pull out all the stops to make every dining experience feel extra special. It’s our passion. It’s our pride. Because at Red Lobster, we Sea Food differently.” [1]
A. Executive Summary: Neptune Gourmet Seafood is currently struggling with what appears to be a temporary problem of excess inventory. A combination of new coastline regulations and an investment in new fishing vessel technology and freezer trawlers has increased their average catch size while demand in the current segment has not grown as quickly. The Neptune management team is faced with a decision of how to clear out its excess inventory that is not moving fast enough under its Neptune Gold branding. My recommendation is to launch a mass-market product under a different product line in order to monetize excess inventory and position Neptune to capture more of the North American seafood market share. Going forward
Partnering with the ever-growing sustainable seafood movement within the food service industry is the most viable option for Planet Shrimp. The restaurant industry incorporates a variety of educational platforms, including trade shows, food festivals, restaurant trade publications, food sections in newspapers and chef blogs, TV shows and cookbooks. This strategy is the most experiential of the three alternatives, which ensures that the everyday consumer will have a higher chance of recall. It is durable in the sense that long-term growth can be sustained through an expanding network of stakeholders in the restaurant industry, from organizations such as Slow Food to well-known chefs.
For this Business Strategy Report, I have selected a restaurant chain named Nando’s. It was established in 1987 by two friends, Fernando Duarte and Robert Brozin (Nando’s.com, 2017). Although being a South African brand it has Portuguese influence and the restaurant chain depicts these designs. Nando’s specialty is flame-grilled chicken spiced with their unique selection of marinade sauces and spices ranging from mild to extra hot and for those individuals not into the hot stuff, there’s a lemon and herb option. It also has other selected food options to choose from in their attractive menu. Its niche market is working middle class male and female customers who enjoy spicy food and casual dining. It also caters for kids and families.
Overfishing is a form of overexploitation where fish stocks are reduced to below acceptable levels. Overfishing can occur in water bodies of any sizes, such as ponds, rivers, lakes or oceans, and can result in depletion of certain resources. By deplete resources is meant using up or consuming supplies. Coastal management is defense against flooding and erosion, and techniques that stop erosion to claim lands. Both hard engineering and soft engineering are types of coastal management strategies. The reason for making use of these strategies is the need for protection of houses and buildings around coastal areas that can possibly be subject to harm by floods and erosion. In various circumstances both overfishing and coastal management
To owner, Rocky Aoki and his team, their understanding on consumer patterns became their advantage; the consumer’s distrust of exotic food and their enjoyment of eating in exotic surroundings, and the customer’s interest in watching their food cooked. Though unique, this system allows the business for greater control on the flow and options given to the customer.