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Riordan Manufacturing Service Request Sr-Rm-012

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RUNNING HEAD: Service Request SR-rm-012 Riordan Manufacturing Service Request SR-rm-012 Learning Team D BSA 310 Business Systems February 28, 2010 Dr. Ford University of Phoenix EXECUTIVE SUMMARY Riordan Industries, Inc. is a successful Fortune 1000 enterprise with revenues in excess of $1 billion. Our corporate headquarters is in San Jose, California; the manufacturing plants are in Albany, Georgia, Pontiac, Michigan, and Hangzhou, China, which is a joint venture. According to the Apollo Group website (2006), The Riordan’s Manufacturing of products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan, and plastic fan parts …show more content…

Lowell answers legal questions from his personal knowledge or experience, or after consulting with attorneys Litteral and Finkel. The legal team is working on the directive to move the Hangzhou plant to Shanghai in five years. They need to procure a manufacturing plant, secure a shipping contract with a trucking company, and keep the current barge shipping company. Riordan needs to procure Legal permits from the government, offer relocation to the employees, and obtain a possible office for Litteral and Finkel for short term. Needed Business System - The Human Resources and Legal applications are in need of an upgrade of its systems. The Human Resource Information System (HRIS) is a software or online solution for the data entry, data tracking, and data information needs of the Human Resources, payroll, management, and accounting functions within a business. One HRIS software application that can be used is iVantage created by Spectrum Human Resources System Corporation. According to the Spectrum (2010) website, iVantage is a better HR system that track, manage and analyze your employee data from applicant to retiree. With automated workflow, it improves your efficiency. With powerful reporting, it gives you a complete picture of your workforce for better strategic planning. In addition, creating Computer Based Training (CBT) that will allow Riordan to cut costs on travel when cross-training or sending

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