d) Sales Account Manager neglects a demanding customer and loses significant company contract. e) Employee frequently calls in sick every Friday in the summer months. HR and her manager know she has a cottage on a lake 3 hours away. f) An employee posts a derogatory message about management on social media. Many of their contacts are also employees of the company.
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Discussion Questions: Involuntary Separations – To Terminate or not?
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- The COO is unhappy about how a particular restaurant manager is handling the poor performance of the restaurant so the COO begins to fire staff to reduce operating costs without consulting the manager. This forces the restaurant manager to do what the COO wants to do. a) Debate b) Action over words c) Images and coaltions d) loss of faceA survey carried out by CareerBuilder a few years ago found that 70% of hiring managers and human resources professionals said they had found information on social media that caused them not to hire the job applicants, but what qualifies as a valid reason? Les Rosen, founder and CEO of Employment Screening Resources, said that investigating a job candidate's social media accounts helps employers look inside the person's head to see who the applicant really is. "But," he added, "if you use social media profiles incorrectly, a world of privacy and discrimination problems could arise." What did Rosen mean? Is it ethical for recruiters and hiring managers to peruse a candidate's social media profile during the hiring process as part of a pre-employment background screening, or are recruiters taking candidate research too far and invading people's privacy? Should employers go to background screening firms to conduct social media checks and assemble a report on the applicant's online…Discuss each of the situations and determine if you think the employee should receive immediate termination or a progressive discipline process, and provide justification for your responses: a. The employee stole one pack of office paper, stating he would be using it at home to perform his job. b. An employee posted how boring her job is on a Facebook status update. You know she is Facebook friends with several clients. c. The employee groped a colleague in the break room. d. You saw the employee’s résumé posted on LinkedIn, stating she was looking for a new job. e. The manager has told you the employee is difficult to work with and not liked by his colleagues.
- Induction in human resource management context refers to: A)None of the options is correct B)Giving promotion to current staff C)Introduction of product information to the customers D)Introduction of policies, practices, and purpose to new employeesThe executive team at DataX Space is working hard to make the organization a safer place for employees to work. All except which of the following actions would help improve safety? Create and implement a policy regarding emergency situations Appoint a coordinator to oversee the development and implementation of the plan Create an advisory committee to oversee safety concerns Appoint a safety specialist to enforce all safety practicesNavdeep is a volunteer at a LTC Home in Brampton. Yesterday she violated the LTC Homes no cell phone on the floor policy in front of the CEO! Which are the correct actions you should take after her policy violation? A.Give the employee the opportunity to describe her perspective, and really listen to what she has to say. It may well be there are reasons for the problem that you aren't aware of. B.Note the requirements to fix the problem; then solicit employee ideas on corrective measures C.Notify the employee of the consequences of continuing problems. D.All of the above E. Non of the above
- 1. When choosing clothing for work, opt for: A. Fashion trends B. Properly fitting clothing C. Suggestive clothing D. All of these E. None of these 2. A workplace dress code may address: A. Jewelry B. Required attire C. Hairstyles D. All of these E. None of these 3. When using e-mail at work: A. Emoticons are acceptable as long as you do not include more than one in each e-mail message B. You may exclude a subject line if you are sending a message to your boss C. You may ignore a message if it is not important to you D. None of these3) In which of the following situation a complaint letter will be written? a. A manager wants to persuade the customers to avail a Christmas offer b. A businessman wants to inform the customers about the change in office address c. A manager wants to motivate a customer to pay his loan back to the company d. A customer is dissatisfied with the performance and quality of a product1. Selling fundraising items at work is: A. Acceptable only if it is for an immediate family member B. Only appropriate during non-work periods such as your break and lunch hour C. Generally frowned upon D. Acceptable if you conduct business in your private work area 2. If you are a victim of a bad workplace relationship: A. Apologize if you were wrong, do not hold a grudge, and be polite and respectful B. Apologize regardless of whether you were right or wrong, do not hold a grudge, and retaliate C. Do not wait for an apology, hold a grudge, and ignore the situation D. Wait for an apology, hold a grudge, and tell your boss 3. If your confidential complaints to higher executives about your boss are going unnoticed: A. Keep complaining to others B. Give up your employee rights C. Begin quietly looking for a new job D. Immediately quit
- Should you hide or delete content on your social profile that could be considered inappropriate to employers? A. Yes inappropriate content can give potential employers a negative impression of you and keep you from getting a job. B. Yes you should erase as much information about you online as can so that there is no potential situation in which your employer finds something negative about you. C. No employers should not be researching info about you using your social profiles because your social profiles do not best represent you. D. No employers do not typically look for info about you on your social profiles because your social profiles do not best represent you.The adoption of a 24/7 employee hotline for workplace complaints is an example of a: Group of answer choices a. non-value-added activity. b. business-value-added activity. c. batch-related activity. d. product-sustaining activity. e. customer-value-added activity.culator Which of the following statements is CORRECT about the benefits of a group Short term Disability Income policy? OA They are not payable for accidents covered by Workers' Compensation. OB. They are payable for accidents covered by Workers' Compensation. OC They are payable when expenses exceed Workers Compensation benefits. They are payable when expenses are less than Workers Compensation. COD.