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Care Setting Analysis Nursing

Decent Essays

Care Setting Analysis
Nursing leaders must apply critical thinking and analysis skills in order to find opportunities to improve gaps in care. Consequently, nurses with the ability to identify, understand, and influence opportunities for improvements while consistently achieving quality and safety goals have unlimited opportunities to exercise leadership (Grossman & Valiga, 2012). Lastly, nurses whom have the understanding of the complexity of leadership and the awareness that the leadership role is something every nurse can fulfill will lead nurses towards change and advancing health as the Robert Wood Johnson Foundation (RWJF) and Institute of Medicine (IOM) has campaigned for action while enhancing nurses’ contributions to delivering quality …show more content…

As an employee for Optum as a clinical claims review nurse, appreciative inquiry (AI) has played a role in promoting a transformational change. The appreciative inquiry process began at Optum’s claims team meeting with a search for knowledge. Colleagues were invited to participate in the appreciative inquiry process by discuss past and present individual and team achievements, strengths, opportunities while envisioning future individual and team goals (Cooperrider, Whitney, & Stavros, 2008).
The first quality topic that emerged in the discovery phase of Optum’s clinical claims review team was communication among the team for a growing organization, UnitedHealth Group. As a result of Optum’s growth, time studies were completed and full-time equivalents (FTEs) calculated. Consequently, one FTE, 2,080 hours, was added to the current staffing model. Fortunately, this addition would improve quality and safety for the Optum …show more content…

One useful assessment to analyze performance readiness while using the triple aim concept can be found on the website, healthcatalyst.com (HealthCatalyst website, 2016). This performance readiness assessment was used as the feedback from the five keys to an organization being ready to drive and sustain outcome improvements: leadership, culture, and governance; analytics; best practice; adoption; financial alignment. These outcome improvements are consistent with Optum’s mission and values: help the health system work better for everyone requiring the employee’s fullest potential and values of integrity, compassion, relationships, innovation, and performance (UnitedHealth Group,

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