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Pt1420 Week 4 Assignment

Decent Essays

During this week’s assignment, Peterson (2015) tackles critical components of listening skills. The listening component that I find myself needing to work on is that of not defending what I perceive as attacks against my character during my interactions both with co-workers and family. Naturally, if I am devoting my thoughts to responding or defending my actions, how can I be effectively listening? In addition, when counteracting a statement with a defensive posture or verbal cues, it insights the other individual to feel attacked, resulting in a vicious cycle of both parties being defensive and no one listening or understanding one another (Peterson, 2015). According to Peterson (2015), when individual holds back their automatic and innate

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