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1 Oral communication is the interchange of between the sender and receiver. a verbal messages b. written messages c cues and clues d. signs and gestures 2 Body talk is also known as: a. Noise b. physical communication c leakage d. overflow 3. Oral communication is better than written communication for: a saving time b. conveying facts and opinions c providing opportunity to refer back d. conveying feelings and emotions

1 Oral communication is the interchange of between the sender and receiver. a verbal messages b. written messages c cues and clues d. signs and gestures 2 Body talk is also known as: a. Noise b. physical communication c leakage d. overflow 3. Oral communication is better than written communication for: a saving time b. conveying facts and opinions c providing opportunity to refer back d. conveying feelings and emotions

Management, Loose-Leaf Version
Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
Problem 2OTJVC
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1 Oral communication is the interchange of 6. The foremost barrier to oral communication is: a. poor listening b. concentration c interestedness between the sender and receiver. a. verbal messages b. written messages c cues and clues d. signs and gestures 2. Body talk is also known as: a. Noise b. physical communication c leakage d. overflow 3. Oral communication is better than written d. humility 7. The effectiveness of oral communication depends on the speaker's ability to use: a. foreign words b. long sentences C complex words d. simple language 8. In oral communication, what matters most is: communication for: a. how you say it a. saving time b. conveying facts and opinions c providing opportunity to refer back d. conveying feelings and emotions b. where you say it c what you say d. when you say it 9. Oral communication is also known as a. face-to-face communication b. impersonal communication c non-verbal communication 4. The limitation of oral communication is that: a. it is not affected by the speaker's feelings or stress or excitement levels b. it is easy to be aware of our body language c itis irreversible-what is said cannot be taken d. verbal communication 10. In business, oral communication is suitable for: a. recording things b. confusing workers c. delaying the decision-making process d. discussing things back d. it does not require on-the-spot thinking 5. In business, oral communication is face-to-face: a. in some situations b. in all situations c in all but one situation d. in no situation
Transcribed Image Text:1 Oral communication is the interchange of 6. The foremost barrier to oral communication is: a. poor listening b. concentration c interestedness between the sender and receiver. a. verbal messages b. written messages c cues and clues d. signs and gestures 2. Body talk is also known as: a. Noise b. physical communication c leakage d. overflow 3. Oral communication is better than written d. humility 7. The effectiveness of oral communication depends on the speaker's ability to use: a. foreign words b. long sentences C complex words d. simple language 8. In oral communication, what matters most is: communication for: a. how you say it a. saving time b. conveying facts and opinions c providing opportunity to refer back d. conveying feelings and emotions b. where you say it c what you say d. when you say it 9. Oral communication is also known as a. face-to-face communication b. impersonal communication c non-verbal communication 4. The limitation of oral communication is that: a. it is not affected by the speaker's feelings or stress or excitement levels b. it is easy to be aware of our body language c itis irreversible-what is said cannot be taken d. verbal communication 10. In business, oral communication is suitable for: a. recording things b. confusing workers c. delaying the decision-making process d. discussing things back d. it does not require on-the-spot thinking 5. In business, oral communication is face-to-face: a. in some situations b. in all situations c in all but one situation d. in no situation
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