1.Do the line cooks in this work unit have a legitimate grievance? Describe why or why not. 2.How could this grievance be avoided? What position should management assume when presenting its side in this case?

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Case Study – management working union jobs

Dining service line cooks in your hotel have filed a grievance against you. They say that your hotel failed to abide by the conditions outlined in your collective bargaining agreement with their union.

According to the employees, the Executive Chef has under-scheduled personnel in her department so that she and her Sous Chef can prepare the dinner meals themselves – thereby saving the department money.

Employees filed a “performance of bargaining unit work” grievance asserting that the Executive Chef was taking away their work and attempting to eliminate their jobs.

Discussion Questions

1.Do the line cooks in this work unit have a legitimate grievance? Describe why or why not.

2.How could this grievance be avoided? What position should management assume when presenting its side in this case?

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