18. Store X is experiencing difficulty in customer service. Theorganization decided to conduct trainings for sales people onhow to engage effectively and build rapport to audience. In thisway, the sales people can have coordination and makescustomer service easier for them. What characteristics oforganization is being portrayed?A. CoordinationC. IntegrationB. Structural MechanismsD. Coordination of Effort19. CEO X advised the whole departments especially marketingdepartment, sales departments, operation department to workinterdependent to reach the target sales for the last quarter ofthe fiscal year. What characteristics of organization is beingportrayed?A. Common GoalC. Structural mechanisms D. Division of LaborB. Hierarchy of Authority

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Answered: 18. Store X is experiencing difficulty…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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