7 You are a member of the IT organization at a full-service, nonprofit healthcare system that provides a wide range of clinical, educational, preventive, and social programs. These services are provided through two acute care hospitals and more than 130 sites of care. The healthcare system has a total of 12,000 employees, including almost 700 physicians. You have been asked to lead a project to assess the level of acceptance of the hospital's current EHR system. The goal is to establish whether or not the system is meeting employee's and patients' needs and, if not, define changes that need to be made, including requirements that must be met by any replacement system. Describe an effective approach to complete this effort. Develop a set of at least six questions that might be asked of various stakeholders to understand how and to what degree they currently use the EHR system as well as to determine their level of satisfaction.
7 You are a member of the IT organization at a full-service, nonprofit healthcare system that provides a wide range of clinical, educational, preventive, and social programs. These services are provided through two acute care hospitals and more than 130 sites of care. The healthcare system has a total of 12,000 employees, including almost 700 physicians. You have been asked to lead a project to assess the level of acceptance of the hospital's current EHR system. The goal is to establish whether or not the system is meeting employee's and patients' needs and, if not, define changes that need to be made, including requirements that must be met by any replacement system. Describe an effective approach to complete this effort. Develop a set of at least six questions that might be asked of various stakeholders to understand how and to what degree they currently use the EHR system as well as to determine their level of satisfaction.
Fundamentals of Information Systems
9th Edition
ISBN:9781337097536
Author:Ralph Stair, George Reynolds
Publisher:Ralph Stair, George Reynolds
Chapter8: System Acquisition And Development
Section: Chapter Questions
Problem 1PSE
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7 You are a member of the IT organization at a full-service, nonprofit healthcare system that provides a wide range of clinical, educational, preventive, and social programs. These services are provided through two acute care hospitals and more than 130 sites of care. The healthcare system has a total of 12,000 employees, including almost 700 physicians. You have been asked to lead a project to assess the level of acceptance of the hospital's current EHR system. The goal is to establish whether or not the system is meeting employee's and patients' needs and, if not, define changes that need to be made, including requirements that must be met by any replacement system. Describe an effective approach to complete this effort. Develop a set of at least six questions that might be asked of various stakeholders to understand how and to what degree they currently use the EHR system as well as to determine their level of satisfaction.
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