Consider a coffee shop where customers arrive on average every 3.5 minutes. There are three employees who accept customers’ orders, and it takes on average 204 seconds to process an order. What is the chance that at any given moment, an employee is idle? 67.62 % 32.38 % 97.14 % None of choices 2.86 %

Consider a coffee shop where customers arrive on average every 3.5 minutes. There are three employees who accept customers’ orders, and it takes on average 204 seconds to process an order. What is the chance that at any given moment, an employee is idle? 67.62 % 32.38 % 97.14 % None of choices 2.86 %

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.5: Analytic Steady-state Queueing Models

Problem 27P

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