Criterion deficiency occurs when performance standards focus on a single criterion and exclude other important but less quantifiable performance dimensions. Group of answer choices False True
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Criterion deficiency occurs when performance standards focus on a single criterion and exclude other important but less quantifiable performance dimensions.
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- A local manufacturing firm which produces engineer to order and assemble to order high value products for the pharmaceutical industry has recently been requested by its owner to provide a proposal on the benefits of a predictive performance model and methodology from a workshop that you have recently completed. You are requested to produce the following report: 1. Review the current state of the practice of performance reporting within firms. 2. Suggest a suite of appropriate key performance measures. 3. Explain the benefits of an Ex-Ante or Predictive Performance approach to enterprise performance management. 4. Recommend a methodology on how this type of Enterprise Performance Model might be deployed within actual firms. It is recommended that you use appropriate examples from the literature or your prior industrial experience to support any recommendations that you provide.Which of the following set of measures are appropriate in monitoring 'customer retention'? Select one: a.Customer satisfaction rating, number of repeat purchases, customer acquisition costs b.Customer satisfaction rating, sales growth from customers using loyalty cards, customer profitability per quarter c.Proportion of sales from existing customers, market share, profit attributable to customers in the 21-30 age group d.Proportion of sales from existing customers, number of repeat purchases, sales growth from customers using loyalty cards Clear my choiceDescribe the advantages of using a balanced scorecard to measure and control organiza- tional performance. Suppose that you created a balanced scorecard for Walmart. What specific customer service measures would you include?
- Triple Bottom Line stands for O a. Social, Cultural and Environmental criteria O b. Social, Economic, and National criteria O c. Social, Environmental and Economic criteria O d. Social, Economic, and Cultural criteria GECase StudyThe Artz Buzz Company in Jamaica is devoted to the development of young art talents, and assuch has decided to launch an art competition among high school students ages 14- 17. Thecompany, through its promotions and advertising agency, Gatsby Advertising, placed anadvertisement in the Jamaica Gleaner, requesting interested students to submit art piecesdepicting the theme “Jamaica: Then and Now.”Martin Thompson, a grade 11 art student at Gordon High School, saw the advertisement anddecided he would enter because he had some great ideas that would fit the theme of this year’scompetition. He responded to the advertisement by submitting his art piece inaccordance with the requirements outlined in the advertisement. Soon after Martin’s submission,the Artz Buzz Company issued a news release over the radio, in which theyoffered to pay a sum of $150,000.00 to all those persons whose drawings was chosen amongthe top 5. Martin’s entry was selected among the top five. Subsequently,…Your MD called you in his office today and said that, “I have observed that most of the performance appraisers are not doing justice to their role as appraisers. Mostly, they are committing following errors: a) Halo Error. - b) Central Tendency Error. c) Spillover Error. MD wants you to write down a clear example for each error.
- The purpose of the balanced scorecard is best described as helping an organization: translate an organization’s mission and strategy into a set of performance measures that help to implement the strategy introduce innovative products and services desired by target customers mobilize employee skills for continuous improvements in processing capabilities, quality and response times develop customer relationsXYZ Rural Bank implemented its initial attempts to manage the performances of its 150 employees. XYZ Rural Bank has 10 branches all over Zamboanga Peninsula and each branch is supervised by a branch manager and has 10-15 employees working directly under his supervision. In its initial implementation of its own performance management system, its HR department sent a Performance Appraisal (PA) Template that all branch managers need to fill out. PA tool includes the following aspects of the employees performances:• Attendance (lates, absences, undertime etc)• Successful collection done (for Account Officers, Loan Officers, Credit Investigators)• Loans processed (For Account Officers and Loan Officers) Every July and January, all branch managers should submit the filled-out PA templates to HR for recording and consolidation. One week before the deadline for such PA template to be submitted to HR, the branch managers fill out the templates themselves based on their own observations. These…please help with this question using the sensitivity report and explain how you got the answer
- Jenny Fox evaluates managers who have a cross-sectional population standard deviation of returns of 8%. If returns are independent across managers, how large of a sample does Fox need so, the standard error of sample means is 1.265%? 7. 30. 40.Directions: For each of the following situations: a. indentify the independent variable/s b. name the dependent variable; and c. give the two attributes of each variable A study on customer's satisfaction based on the quality of food offered in fast foods.Study B: The decoy effect is the phenomenon that an additional but worse option can boost the appeal of an existing option. In order to get workers at food-processing factories in China to comply with hygiene standards (i.e., using hand sanitizer every hour), researchers manipulated whether there were additional options to the standard and convenient spray bottle provided to each employee. Workers in different rooms were randomly assigned to have just the standard spray bottle, or the standard spray bottle and an inconvenient squeeze bottle. Quality control personnel kept track of hand sanitizer use (weighing the bottles before and after each shift) and sanitary condition (sample wipes assessing the number of bacteria on hands). Neither the employees or quality control personnel were aware of the experiment or its hypothesis. The researchers found that when a decoy was present, workers used more sanitizer and were more likely to pass hand sanitary tests. In this example, it was…