Discussion Forum Topic: - Listening is not the same as hearing. Hearing is passive; listening is an active search for meaning. Active listening plays an important role in communication and is especially important for effective leadership. It requires becoming actively involved in the process of listening to what others are saying and clarifying the meaning of messages if they are unclear. Discuss methods and strategies managers can use to develop active listening skills

Understanding Management (MindTap Course List)
10th Edition
ISBN:9781305502215
Author:Richard L. Daft, Dorothy Marcic
Publisher:Richard L. Daft, Dorothy Marcic
Chapter13: Managing Communication
Section: Chapter Questions
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  • Discussion Forum Topic: - Listening is not the same as hearing. Hearing is passive; listening is an active search for meaning. Active listening plays an important role in communication and is especially important for effective leadership. It requires becoming actively involved in the process of listening to what others are saying and clarifying the meaning of messages if they are unclear. Discuss methods and strategies managers can use to develop active listening skills
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