Organizational Behavior (Openstax): You have been selected to lead a team to decide on a different type of structure in your organization to better serve customers who are complaining about poor service that is slow, impersonal, and not meeting their needs to be heard. Presently, the functional structure isn’t working well. Outline some information from your knowledge from this course that would help the team in its assignment.

Organizational Behavior (Openstax): You have been selected to lead a team to decide on a different type of structure in your organization to better serve customers who are complaining about poor service that is slow, impersonal, and not meeting their needs to be heard. Presently, the functional structure isn’t working well. Outline some information from your knowledge from this course that would help the team in its assignment.

Understanding Management (MindTap Course List)

10th Edition

ISBN:9781305502215

Author:Richard L. Daft, Dorothy Marcic

Publisher:Richard L. Daft, Dorothy Marcic

Chapter15: Managing Quality And Performance

Section: Chapter Questions

Problem 1GL: Create a Group Control System Step 1 Form into groups of three to five students. Each group will...

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Create a Group Control System Step 1 Form into groups of three to five students. Each group will assume that another student group has been given an assignment of writing a major paper that will involve research by individual group members that will be integrated into the final paper. Each group member has to do his or her part. Step 2 Your assignment is to develop a list of rules and identify some statistics by which to control the behavior of members in that group. Brainstorm and discuss potential rules to govern member behavior and consequences for breaking those rules. Step 3. first, select the five rules that you think are most important for governing group member behavior. Consider the following situations that rules might cover: arriving late for a meeting; missing a meeting; failing to complete a work assignment; disagreements about desired quality of work; how to resolve conflicts about paper content; differences in participation, such as one person doing all the talking and someone else talking hardly at all; how to handle meetings that Start late; the use of an agenda and handling deviations from the agenda; and any other situation that your group thinks a rule should cover that your group thinks a rule should cover.
Create a Group Control System Step 1. From into groups of three to five students. Each group will assume that another student group has been given an assignment of writing a major paper that will involve research by individual group members that will be integrated into the final paper. Each group member has to do his or part. Step 2. Your assignment is develop a list of rules and identify some statistics by which to control the behavior of members in that group. Brainstorm and discuss potential to govern member behavior and consequences for breaking those rules. Step 3. First, select the five rules that you think are most important for governing group member behavior. Consider the following situations that rules might cover; arriving late for a meeting: missing a meeting: failing to complete a work assignment; disagreements about desired quality of work; how to resolve conflicts about paper content; differences in participation , such as one person doing all the talking and someone else talking hardly at all; how to handle meetings that start late; the use of an agenda and handling deviations from the agenda; and any other situation that your group a cover. Step 4. Now consider what statistics could be developed to measure the behavior and outcome of the group pertaining to those five rules. What kinds of things could be counted to understand how group is performing and whether members are the following rules? Step 5. Discuss the following questions. Why are rules important as a means of control? What are the advantages and disadvantages of having many rules (hierarchical control) versus few rules (decentralized control) for a student group? How can statistics help a group ensure? appropriate behavior and a high-quality product? Step 6. Be prepared to present your conclusions to the Class.
Organization Development is a planned change discipline concerned with applying behavioral science knowledge and practice to help organizations achieve greater effectiveness. In this course, you will conduct an analysis of your organization with the goal of creating a plan to improve an aspect of your organization’s performance. Each unit will build on the previous complete to achieve the goal. What recommendations do you have in the work design to achieve the outputs?
Why is shared information so important in a learning organization in comparison to an efficient performance organization? Discuss how an organization's approach to sharing information may be related to other elements of organization design such as: structure, tasks, strategy, and culture
Use your knowledge of organizational structure to select the term that best fits each scenario or description. If you are working in a consulting company and need to form short-term cross-functional and cross-level project teams to serve client needs, what type of organizational structure should you use? A. A team-based structure B. A lattice structure C. A bureaucratic structure
assume the following scenario for this assignment: One of your duties as a change consultant is to offer recommendations leading to organizational change. Such recommendations may require the reorganization of staff, workers, and external consultants into new teams. Moreover, some individuals may be dismissed from the labor pool because of redundancies, lacking budgets, and changes in organizational goals. As a change consultant, you are working at a facility where the administration is considering de-centralizing product departments to break down silo walls across locations. Also, you were provided a large quantity of data showing that changes will benefit the organization at the cost of disrupting staffing, causing conflict, and demanding conflict resolution meetings and services. First goal. As a consultant, you used the data you collected to arrive at the most informed decisions possible regarding changes to the organization. Discuss the following: What steps would you follow and…
using any feild of your expertise, for instance customer service, provide the following competencies with an illustration. Creative Problem Solving You assess options and implications in new ways to achieve outcomes and solutions Agility You anticipate, assess, and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment Drive for Results You prioritize your workload, set goals and work towards accomplishing them. Your organization skills enable you to manage and monitor multiple ongoing tasks Develop Networks You proactively build networks, connect and build trust in relationships with different stakeholders
The typical university business school is organized on a functional basis, with departments heads in accounting, finance, information systems, management, and marketing all reporting to a dean. You are on your alma mater's advisory board and the dean is asking for advice. What suggestions might you give for redesigning this structure to increase communication and collaboration across departments, as well as improve curriculum integration for students in all areas of study?
This chapter discussed the role of values and beliefs in forming an organization’s culture. The topic of organizational culture is big business on the Internet. Many companies use their Web pages to describe their mission, vision, and corporate values and beliefs. There also are many consulting firms that advertise how they help organizations change their culture. The purpose of this exercise is for you to obtain information pertaining to the organizational culture for two different companies. You can go about this task by very simply searching the key words organizational culture or corporate vision and values. This search will identify numerous companies for you to use to answer the following questions. You may want to select companies that you would like to work for in the future. a. What are the espoused values and beliefs of the companies? b. Use the worksheet in Figure 3.6 to assess the Web page. What does the Web page reveal about the culture of this organization? Would…
Consider the importance of interpersonal relations to organization performance and select the correct responses to the following questions. Which of the following situations are likely to cause poor interpersonal relations? Check all that apply. When managers submit invoices to Natalie in accounting without including all the necessary information, Natalie contacts them right away and helps them locate the needed cost center codes and approvals. Deion's manager has given him positive performance ratings for several years and consistently gives Deion the assignments he wants. O Brad believes that when Jason makes a mistake, he often tells their boss that Brad is responsible for what went wrong. O Billie worked her way through state college and continues to struggle to pay off student loans, while most of her coworkers attended private colleges and now vacation at their parents' second homes. You are a management consultant, and Nova Corporation has hired you to help improve communication…
Engineers and construction experts, as well as those with marketing, financial, personnel, and manufacturing expertise are part of a project or task force developed to produce a new product. This team is temporary. Each team member has their usual functional boss and the project's team leader. What type of organizational structure is illustrated in the case above? * Functional structure Divisional structure Matrix structure Team structure
Will someone help on this. Tithe management workers are lazy and don’t wanna help Organization Development is a planned change discipline concerned with applying behavioral science knowledge and practice to help organizations achieve greater effectiveness. In this course, you will conduct an analysis of your organization with the goal of creating a plan to improve an aspect of your organization’s performance. Each unit will build on the previous complete to achieve the goal. Select one of the processed and list the current steps required to complete from its inputs to its output.