What would be a good job description Summary: Manage all traffic department administrative processes. Negotiate lowest freight cost for all merchandise. Develop staff to handle the movement of all merchandise, freight claims, and freight audit processes. Manage all import and export processes. Work with vendors, truck lines, steamship lines, and merchandisers to receive all merchandise within 5 days of arrival date. Manage all traffic department processes. Manage accurate arrival date process. Monitor the completion of freight claims, freight audit, import and export processes. Monitor the consolidation and movement of both residential and commercial carpet: 50% • Oversee the completion of freight claims and the auditing of all freight invoices. • Maintain open communication with vendors to review requirements, answer questions, and resolve discrepancies. • Maintain strong communication with merchandising to answer questions and resolve discrepancies on the movement of merchandise. • Ensure the accurate arrival date process is completed within the time requirements and all merchandise is received within 5 days of the arrival date. Maintain the lowest freight cost through strong negotiations. Assure all tariffs, motor carrier contracts and insurance certificates are up to date, accurate and completed using the standard I.C.C. rules. Control costs through improving work processes: 25% • Negotiate the lowest freight costs for less than truckload, air, import and export carriers. Assure that all rates, agreements and contracts are legally documented through I.C. C. tariffs, Motor Carrier Contracts and Import Contracts. • Monitor and control all labor and non-labor expenses for traffic department. Monitor and control freight charges for the Freight Out Account. • Streamline and improve work processes and outputs of the traffic staff. • Monitor excessive overtime, the distribution of work and adequate staffing levels. Staff development and training. Coaching for improved performance. Promote the Quality Improvement Process all staff and utilize the quality tools as appropriate: 25% • Recruit and hire qualified staff in cooperation with Human Resources. Ensure orientation for new staff. • Coach, train and support staff. Provide feedback and recognition regularly. Support company policies and discipline staff as needed. • Document and conduct performance reviews thoroughly and timely—hold staff accountable for fulfilling their key responsibilities and goals satisfactorily. • Set performance objectives and develop staff’s skills. Develop improvement plans for poor performers and terminate or transfer if unable to perform. • Complete staff paperwork accurately and timely—job orders, class changes, termination reports, work schedules etc. Complete timekeeper functions and administer benefit pay accurately and timely. • Schedule staff to meet customer and business needs. • Control turnover. Cross train staff to ensure departmental coverage for major functions. • Conduct monthly staff meetings, share appropriate information, develop agendas and minutes. • Oversee the mission and critical measures of department. Be a role model of the company vision and values. • Respond to all communications (voicemail, e-mail, mail) at least once daily. Qualifications Education and/or Experience: • Bachelor’s degree in Management, business, or related field. • 1-2 years of supervisory or management experience • 3-5 years of transportation experience Computer Skills: • Computer skills preferred. Physical Demands: The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. • Regular sitting. • Frequent use of hands to finger, handle, or feel. • Occasional standing, walking, talking, and hearing. • Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus. • Lifting up to 25 lbs. is required.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter5: Network Models
Section: Chapter Questions
Problem 1C
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What would be a good job description

Summary: Manage all traffic department administrative processes. Negotiate lowest freight cost
for all merchandise. Develop staff to handle the movement of all merchandise, freight claims,
and freight audit processes. Manage all import and export processes. Work with vendors, truck
lines, steamship lines, and merchandisers to receive all merchandise within 5 days of arrival date.
Manage all traffic department processes. Manage accurate arrival date process. Monitor
the completion of freight claims, freight audit, import and export processes. Monitor the
consolidation and movement of both residential and commercial carpet: 50%
• Oversee the completion of freight claims and the auditing of all freight invoices.
• Maintain open communication with vendors to review requirements, answer questions,
and resolve discrepancies.
• Maintain strong communication with merchandising to answer questions and resolve
discrepancies on the movement of merchandise.
• Ensure the accurate arrival date process is completed within the time requirements and all
merchandise is received within 5 days of the arrival date.
Maintain the lowest freight cost through strong negotiations. Assure all tariffs, motor
carrier contracts and insurance certificates are up to date, accurate and completed using
the standard I.C.C. rules. Control costs through improving work processes: 25%
• Negotiate the lowest freight costs for less than truckload, air, import and export carriers.
Assure that all rates, agreements and contracts are legally documented through I.C. C.
tariffs, Motor Carrier Contracts and Import Contracts.
• Monitor and control all labor and non-labor expenses for traffic department. Monitor and
control freight charges for the Freight Out Account.
• Streamline and improve work processes and outputs of the traffic staff.
• Monitor excessive overtime, the distribution of work and adequate staffing levels.
Staff development and training. Coaching for improved performance. Promote the Quality
Improvement Process all staff and utilize the quality tools as appropriate: 25%
• Recruit and hire qualified staff in cooperation with Human Resources. Ensure orientation
for new staff.
• Coach, train and support staff. Provide feedback and recognition regularly. Support
company policies and discipline staff as needed.
• Document and conduct performance reviews thoroughly and timely—hold staff
accountable for fulfilling their key responsibilities and goals satisfactorily.
• Set performance objectives and develop staff’s skills. Develop improvement plans for
poor performers and terminate or transfer if unable to perform.
• Complete staff paperwork accurately and timely—job orders, class changes, termination
reports, work schedules etc. Complete timekeeper functions and administer benefit pay
accurately and timely.
• Schedule staff to meet customer and business needs.
• Control turnover. Cross train staff to ensure departmental coverage for major functions.
• Conduct monthly staff meetings, share appropriate information, develop agendas and
minutes.
• Oversee the mission and critical measures of department. Be a role model of the company
vision and values.
• Respond to all communications (voicemail, e-mail, mail) at least once daily.
Qualifications
Education and/or Experience:
• Bachelor’s degree in Management, business, or related field.
• 1-2 years of supervisory or management experience
• 3-5 years of transportation experience
Computer Skills:
• Computer skills preferred.
Physical Demands: The physical demands described here are representative of those that must
be met by a staff member to successfully perform the essential functions of this job.
• Regular sitting.
• Frequent use of hands to finger, handle, or feel.
• Occasional standing, walking, talking, and hearing.
• Specific vision abilities required by this job include close vision, peripheral vision, depth
perception and ability to adjust focus.
• Lifting up to 25 lbs. is required.

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