Service Request SR-rm-012 Paper and Presentation BS310 July 16, 2012 Service Request SR-rm-012 Paper and Presentation Riordan Manufacturing is a global plastic manufacturing company, employing 550 people. Riordan’s main headquarters in San Jose, California, along with three other plants located at Albany, Georgia, Pontiac, Michigan, and Hangzhou China. Riordan Manufacturing is a Fortune 1000 enterprise, which requires a large information technology Department (IT) with experts in many areas of IT. Riordan uses technology in their individual departments to communicate and allow the departments to work together as much as possible. However, there is room for improvements. To fully understand Riordan’s IT infrastructure, their …show more content…
Bottlenecks occur when there is a point in the system of production that slows other parts of the system which preceded it. They can be caused by poorly trained employees, outdated technology, as well as other problems including networking issues. (Wallace, 2012). Some locations have an absence of particular systems, and sub-systems; even though all of the prior systems mentioned earlier interact within separate individual networks, and is able to be gauged to each separate company. Michigan, Georgia, and China’s locations have connections to the corporate office in San Jose, California, and each system can be identified even further by looking at all sub-systems that are regularly used for the day-to -day business activities. Systems located in each facility are the MRP and ERP systems and both run off of a UNIX system. The Hangzhou, China location; has only one department that would use the Quality Insurance system (QA), along with the MFG and MTLS systems, each location as the Exchange Server for easy access to data throughout the company. A description of each business system and subsystem Each entity within Riordan Manufacturing has its own finance and accounting systems that provide input with the intent to consolidate at the corporate office in San Jose, California. Each branch of finance and accounting has a general ledger, accounts payable, accounts receivable, order
Hugh McCaughley, Chief Operations Officer of Riordan Manufacturing has requested a new system for the Human Resources department of their company which would be implemented and utilized at three plant locations and the company headquarters. To build the new human resources system properly, information must be collected from various areas of Riordan Manufacturing, and the information will be collected in a variety of ways. This information must then be used to determine such items as scope of the project which can allow for feasibility studies to ensure the system should be implemented,
In our quest to ever better ourselves the IT department, of Riordan Manufacturing, is submitting this Request for Proposal to integrate a more sophisticated, state-of-the art, information systems technology in our Human Resources department. Riordan Manufacturing has always strived to better ourselves by keeping up with technology in all of our operating systems and our manufacturing systems. Our goal is to remain at the forefront of the manufacturing community as we keep leading the way in all of our business systems and, at the same time, keeping the feel of a customer friendly company. We want to make
Riordan Manufacturing is a large company with facilities in several locations around the world. Riordan Manufacturing is an international plastics manufacturer that currently employs 550 people and operates at around $46 million in sales("Riordan Manufacturing", 2013). As a result of its size, Riordan must have a system that is able to keep track of important information such as employee names and other confidential data. This information should be able to be accessed from other locations as well as the home office. There are other functions that a new and improved HR system could benefit such as inventory tracking or the shipping or reception of products. These
Riordan manufacturing is a very large company with facilities in many locations around the World. With any company with this size Riordan must have a system in place that is able to keep track of significant amounts of information. Such as Employee names, time sheets and a variety of other important information. This system should be able to have a central location so that stores all of this information and can be accessed not only by the corporate office but at each location as well. There are many functions that a new and improved system should provide. Such as inventory control, tracking of shipments into and out of the warehouses, and the receiving of such items to our costumers. These requirements are essential to the growth of Riordan Manufacturing.
This way the IT department can understand what the higher level and lower level employees need for system stability and a better graphical interface. Another plan of action would include the method of Systems Development Life Cycle or SDLC. The phases of this method are planning, analysis, system design, implementation and operation. First we must plan on what exactly we are trying to accomplish. We know we need to upgrade the Riordan Manufacturing system. Next we must analyze the system and look for problematic errors. A project proposal can be essential to launching a system analysis (Farah, 2013). These are things to keep in mind: understand the business situation or problem, understand the significance to the problem in the organization, think of alternate solutions, the use of computer information systems for solutions, find people interested in the solving the problem (Farah, 2013). This plan is used to decrease redundancies, errors, and increase security. Finding all the weak spots in the company will help in the improvement of integrating an updated efficiently functioning system. Feasibility is important to account for when upgrading the system. Integrating a CRM will help to work with customers and understand their needs and wants to benefit the company and the relationship with their customers. Designing the system will involve knowing what kind of software is needed to store and
Riordan Manufacturing is a worldwide fortune 1000 enterprise manufacturer of plastics with sole ownership by Riordan Manufacturing Industries. Custom plastic product parts akin to beverage containers and fan parts help generate company revenue of one billion. Riordan development and research carries out at the company’s R&D headquarters location in San Jose, California. Three additional Riordan production plants include locations in Pontiac, Michigan and Albany, Georgia with an international joint venture in Hang Zhou, China. Riordan employs a mere approximate of 550 people with company projections at $46 million a
In order to create a successful business plan, we first conducted a needs analysis and put together a list of recommendations that could be used to help the company. Riordan Manufacturing would like to reduce costs and materials across all plants. The introduction phase involves the evaluation of the current
In order to successfully accomplish the goal of integrating the variety of HR tools into a single system according to the service request of Riordan Manufacturing the first thing that must be done is recognizing the stakeholders. This provides the people that will give the best information. From there, using the best information gathering techniques for the situation will ensure that time is not wasted on
Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. There is a plant in Albany, GA that produces plastic beverage containers, a plant in Pontiac, MI that produces custom plastic parts, and a plastic fan parts facility in Hangzhou, China. The corporate office is in San Jose, CA along with the corporations Research and Development Department. Riordan Manufacturing is a subsidiary of the parent company Riordan Industries, Inc. a Fortune 1000 enterprise with revenues in excess of $1 billion (Apollo Group, 2013).
Riordan Manufacturing is a global producer and manufacturer in the global plastics industries and has about 550 people that have a projected annual earning of over $46 million dollars. Riordan has a manufacturing plant located in Albany, GA that is capable of producing plastic beverage containers, another plant that is located in Pontiac MI that is capable of producing custom plastic parts, and another plant located in Hangzhou, China that produces plastic fan parts. The corporate offices and research and development department of Riordan are located in San Jose, California. Riordan Manufacturing is part of Riordan industries Inc.
Riordan Industries, Inc. is a successful Fortune 1000 enterprise with revenues in excess of $1 billion. Our corporate headquarters is in San Jose, California; the manufacturing plants are in Albany, Georgia, Pontiac, Michigan, and Hangzhou, China, which is a joint venture.
With having plastic manufacturer facilities in areas such as China, Michigan, and Georgia; Riordan Manufacturing has produced annual earnings over forty six million. Riordan also has a research and development department over in San Jose California. Riordan Industries are the sole owner of Riordan Manufacturing and they are one of the Fortune 1000 enterprises with their worth being more than one billion. With having facilities in areas all over the US and even China, Riordan proves that they are a successful business.
Corporate Headquarters in San Jose, California has recognized a growing need to upgrade the network operating system. Riordan 's current operating system is Windows NT 4.0. The Chief Information Officer (CIO) Maria Trinh has asked the Manager of IT Services, Patricia Miller to assemble a team of IT
For Riordan Manufacturing to make the inventory process more efficient, the data collections process and data entry are going to have to be combined in the form of a digital document that can be easily stored in a database. Additionally, technology purchases will need to be made to enable the manufacturing staff to quickly collect and enter the data into the system.