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- 12.Which of the following best describes the advantage a brand offers it's customers (i.e. why a brand is important to its customers)? Be sure you think about the advantage of a brand — not necessarily the product. Group of answer choices The brand is something customer thinks about all the time. As a result, it doesn't matter what kind of product the brand has made before, they'll buy anything from a brand. A brand always makes a customer feel better about themselves. Customers rely on brands to make their shopping decisions easier and to be more confident about their choices in purchasing products/hiring services.28 The buying process starts with ________, in which the buyer recognizes a problem. Select one: a. need recognition b. product interest c. product awareness d. information search(8) Undifferentiated marketing targets several different market segments and designs separate offers for each A. True В. False Select one: O True False Question 9 Not yet answered Marked out of 1.00 P Flag question
- The question "How long is the warranty for this iPhone?" would be asked during the __________ stage in the consumer purchase decision process. A. problem recognition B. information search C. alternative evaluation D. purchase decision E. comparison6.Most complaints are due to: (2) Products Boredom Accounting Issues Company rules 7.Processing customer complaints includes (5) Listening Logging information CSR being rude Empathize Apologize No follow up Solicit feedback 8.Circle the key elements of using a script(4) Empathy Annoying guest Acknowledgement Reassurance Robotic Action 9.Problem solving process includes: (5) Identifying the problem Being rude to customer Develop multiple solutions Analyze the problem Say no to customer Identify decision criteria Not listening to customer Choose…A Moving to another question will save this response. Quèstion 1 Marketing Mix consists of the 4 P's. One of those P's is Place. In making products and services available to consumers, members of the marketing channel perform many key functions. List the eight key functions performed by marketing channel members. For the toolbar, press ALT+F10 (PC) or ALT+FN+F1O (Mac). 三v A v 10pt 0円 IUS Paragraph Arial Ω 困由田田 ABC x² X, +, | 三三 田 O WORDS POWER P hp 回田
- Formulate the action(s) necessary for customer knowledge management. I Gathering superior customer knowledge saves a firm the effort of codifying it. II Accumulating customer knowledge facilitates efficient investment decisions by a firm. III Customer information is transformed into knowledge through systematic organisation and analysis by a firm. Choose one correct option. (a) Both I and II (b) Both II and III (c) All of the listed choices (d) I only.Which of the following accurately describes the seven tactics (7Ts) of a market offering? a) Product, service, brand, price, incentives, communication, technology. b) Product, service, brand, price, incentives, technology, distribution. c) Product, service, brand, price, technology, communication, distribution. d) Product, service, brand, price, incentives, communication, distribution.To help you collect the most useful data for your mar-keting plan, develop a three-column table: 1 In column 1, list the information you would ideallylike to have to fill holes in your marketing plan. 2 In column 2, identify the source for each bit of in-formation in column 1, such as doing an Internet search, talking to prospective customers, lookingat internal data, and so forth.3 In column 3, set a priority on information you willhave time to spend collecting by ranking each item: 1 = most important; 2 = next most impor-tant, and so forth.
- Plz provide correct Answer for it previous one was wrongdentify a product/service of your choice. Provide the description of your product (at least 250 words) and market (at least 250 words). Identify your segment, target market, and positioning strategy (at least 250 words). Develop a SWOT analysis with at least four points for each dimension. Develop a PESTLE analysis with at least four points for each dimension. For any information you reflect within this assignment, ensure a citation. You must include at least six (6) academic sources for this assignment. If possible, use resources outside of the USA and include perspectives from different countries, contexts, and cultures.20. Brand awareness is the user's ability to recognize and remember a brand; It is possible to measure it by tracking the sources from which the traffic comes, knowing the demographic data of the users who access the content. The tool that provides us with these data to measure is: Select one: a.Google Analytics b.feedback collection c.benchmarking d.social media listening