Using the process-oriented approach when addressing situations requiring the delivery of a negative or bad news message requires additional attention to planning and audience analysis. View the scenario at the YOU DECIDE tab on the left navigation menu and, throughout the week, follow the prompt in the “Deliverable†tab:Discuss the correct format for Joanne to use when she contacts Dr. Bazzi—should she instant message him, e-mail him, write a formal letter, or draft a memo? After she contacts him, what information should she communicate to him? What approach (direct/indirect) should she use? If Dr. Tompkins (or any other player) needed to communicate his or her piece in a written format, what relevant details might he or she include? (This discussion addresses TCOs 2 and 6.)
Using the process-oriented approach when addressing situations requiring the delivery of a negative or bad news message requires additional attention to planning and audience analysis. View the scenario at the YOU DECIDE tab on the left navigation menu and, throughout the week, follow the prompt in the “Deliverable†tab:Discuss the correct format for Joanne to use when she contacts Dr. Bazzi—should she instant message him, e-mail him, write a formal letter, or draft a memo? After she contacts him, what information should she communicate to him? What approach (direct/indirect) should she use? If Dr. Tompkins (or any other player) needed to communicate his or her piece in a written format, what relevant details might he or she include? (This discussion addresses TCOs 2 and 6.)
Step by step
Solved in 6 steps
