A high-performing employee is unexpectedly absent, and no other employees know how to handle the absent employee's responsibilities. As a result, several compliance deadlines are missed, and the organization loses a large account. Which action should the company consider taking to reduce this type of negative impact in the future? a. Implement knowledge retention technology, b. Update job descriptions to include all tasks. c. Revise the strategic workforce plan. d. Require advanced notice of all absences.

A high-performing employee is unexpectedly absent, and no other employees know how to handle the absent employee's responsibilities. As a result, several compliance deadlines are missed, and the organization loses a large account. Which action should the company consider taking to reduce this type of negative impact in the future? a. Implement knowledge retention technology, b. Update job descriptions to include all tasks. c. Revise the strategic workforce plan. d. Require advanced notice of all absences.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter12: Managing Human Talent

Section: Chapter Questions

Problem 3OTJVC

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